At Clutch, we believe in creating a working environment that nurtures Balance, Safety, Open Communication, with the ability to Advocate for & Empower not only yourself but others.
Balance
At Clutch, we want to incorporate Balance into everything we do. In and out of working hours, and among your colleagues as well as with our customers and stakeholders. Our core principles of creating a Balanced working environment incorporate:
Accountability: We aim to equally hold each other accountable to not only the work we do but to our goals, our time-off, times for rest, and our team's values.
Protecting Personal Time: With our unlimited paid-time-off policy, we want to create an environment where there is not a stigma to taking time off. It is encouraged, and we want to create an environment where it is possible to fully disconnect.
Flexibility: Just like our technology and solutions for our customers, we want to remain flexible and agile. Flexible with your working hours, with your scope of work, with balancing your needs.
Structured Opportunities: Working to create balance for students striving to begin or grow their side-hustles while also navigating college and thriving in their current environment.
Safety
Fail Forward: As a startup, there will be many times when things don't go perfectly, we mess up, or where we get things wrong. That's okay. It is all about making strides toward continual improvement, and having a safe environment where taking risks is possible, supported, and encouraged.
Authenticity: We want you to be able to bring your authentic self into the work we do. Not only because it will help our customers relate to us and trust us more, but because we know that you have a life outside of Clutch, and sometimes you need support to help you get through tougher times. We want to be there for you, and we want you to be there for each other.
Safety Net: For our customers, we might be their first stepping stone to working for themselves. We want to create processes and procedures that allow them to thrive. Make it easy for them to take the leap to start their own thing, and know that they can rely on Clutch as their safety net.
Open Communication
We aim to actively listen, and proactively communicate amongst our team and our customers and stakeholders. We aim to nurture an environment that encourages thoughtful input, feedback, and skepticism to flow freely among our interns to our founders.
Feedback: Formally and informally we encourage continual feedback. Whether it's among colleagues, on the technology, from our customers, beta testers, or other sources, it is critical that we remain open to receiving feedback and feel comfortable providing it. This will allow us to serve our community effectively.
Celebration: We think it is critical to not just communicate things that need improvement, but also the wins, the highs, the great parts that people on the team are doing.
Honesty & Respect: All communication should be delivered honestly and still respectful. We assume best intent whenever we receive feedback, but also will not tolerate disrespect among employees or toward our customers.
Advocacy & Empowerment
Student Advocates: It is our team's role to help advocate on the behalf of students, and work to protect students from being taken advantage of by other students, customers, or other stakeholders.
Personal Growth = Clutch Growth: It's critical that Clutch employees feel empowered to learn new things, try new experiences, and take risks. If there is something you want to learn that might not be exactly in the scope of your role, we encourage you to let us know, so we can provide that growth opportunity. And if it is outside of Clutch, let us help you explore that as well.
Executive of domain: Each person at Clutch should feel that they own their domain. With the full creative ability to make it extraordinary, to push back on ideas that are both top-down and bottoms-up, while still being open to hearing new ideas. We want this to translate to our student side-hustlers, who will own their new businesses.
Inclusive, Accessible Ecosystem: Clutch is striving to empower the next generation of student side-hustlers by providing an accessible and inclusive ecosystem for students to go out there and try new things.
Financial Growth: We want to make money when our students make money. Economically empowering these students through our platform, is a cornerstone to our success, and we will work tirelessly to make sure we can provide that opportunity.
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